Basics
Definitions and the “why”s.
Why does this website exist?
This website was made to help job applicants understand merit pools within the Australian Public Service.
Numerous threads on Reddit are constantly created asking the same, similar or common questions. This website is intended to collate them.
What is a merit / talent pool?
A merit pool is a list of candidates assessed as suitable (and competitive) for a role or similar roles, created from a recruitment process.
Why are merit pools created?
- in many instances, there is a need to recruit several people at once, as part of a bulk recruitment.
- people may decline an offer (because of their own circumstances) so being able to leverage someone else from the pool is important and quicker than starting a new recruitment process.
- there may be similar roles that may also require people quickly. If positions are similar, then using a pool may be quicker and easier.
What are the differences between a merit pool and a merit list?
A merit pool
A merit pool contains candidates who met the required standard in a recruitment process and can be considered for future vacancies without re-advertising.
A merit list
A merit list ranks candidates from a recruitment process for a particular job. The role is normally offered to the highest-ranked candidate first.
What types of roles are commonly associated with merit pools?
Commonly advertised roles include:
- call centre operators
- executive assistants
- service centre operators
- other entry level roles
Other roles may be advertised as merit pools.
Eligibility & suitability
What “suitable” means and how it’s applied.
I was found suitable for a role. I was placed a merit pool. What now?
Nothing
You have been found suitable for the role. The application process found that they believe you could do the position that was advertised. If an actual job comes up, you (and/others in the pool) may be offered it.
There is no guarantee you will be offered a job.
Does everyone that applied for a position get added to a merit pool?
No
Those that are ranked as suitable for the position are added to merit pools. If you were not found suitable for the position, you will not be added to the merit pool.
Not all positions will have a merit pool.
Does being in a merit pool mean I’ll definitely get an offer?
Not necessarily
It generally means you’ve been assessed as suitable, but offers depend on vacancies, priorities, and role fit.
Does being in a merit pool mean I can take a job currently listed on APSJobs?
No
Where a job has been advertised on APSJobs, the recruitment process must proceed through applications, review, interview and notification to candidates.
Being on a merit pool does not allow you to skip those steps. You will need to apply for any position that is listed.
I'm based in location X - Do I have a better chance than being based in location Y?
Not necessarily
It will depend on things like:
- availability of desks in specific offices
- location of the type of work. Some agencies may do specific work in a specific city, region, office.
Should I tell people I am in merit pool to improve my chances of a job?
Tread carefully
If you are already working in the APS:
DON'T
- cold call people telling them you are in a merit pool
- assume teams or managers can offer a position at the drop of a hat or have availability in their teams
DO
- use your professional and personal network to spread the word
- share your information and mention you are looking for opportunities when prompted
- be respectful of others time and availability
- discuss with your agency's HR team about opportunities and any Temporary, Non-Ongoing, Short Term, Surge opportunities and registers the agency may have
If you are not working in the APS:
DON'T
- cold call people telling them you are in a merit pool
- assume teams or managers can offer a position at the drop of a hat or have availability in their teams
DO
- build a professional network or extend your existing one
- review government agencies Temporary, Non-Ongoing, Short Term, Surge opportunities and registers the agency may have online via their websites
Offers & next steps
What happens after you’re placed in a merit pool.
What might I be asked to provide if contacted from a merit pool?
- Confirmation of interest and availability
- Referee details (or updated referees)
- Evidence of qualifications or clearance eligibility (role dependent)
- Any updated resume details
Should I follow up with the government agency when placed in a merit pool?
No
You will be contacted by the government agency IF and WHEN an offer becomes available.
Do other government agencies use each other's merit pools?
Sometimes
There is no guarantee another government agency will look at existing merit pools.
Some agencies have specific requirements for job positions, or may prefer to run their own recruitment process.
Can I decline a position from the merit pool if offered?
Yes
You can decline an offer.
Will I stay in the merit pool if I decline an offer?
Yes
You will remain in the merit pool while the merit pool remains open (12-18 months) even if you have declined an offer.
You may be considered for similar roles while the merit pool remains open (12-18 months).
I have been told I have been successful in a job from the merit pool. Should I quit my current job?
No
Wait until you have received a letter of offer from the government agency.
A letter of offer is official correspondence that you have a formal job offer.
A letter of offer will include a start date for the new job. With that information you can:
- Confirm that the start date works for you
- Where needed, you may need to discuss a change to the start date with the government agency. Contact the team that provided the letter of offer
- Plan and provide relevant notice to your current employer about resigning
Timeframes & expiry
How long pools last and what “expiry” means.
When could I get an offer from a merit pool?
Potentially any time while the merit pool is open. Usually up to 12 months, sometimes 18 months.
I received an email about remaining active in the merit pool. Does this mean a job offer is coming soon?
Government agencies that have merit pools MAY occasionally email those in the pool about whether they wish to stay in the merit pool.
By indicating you want to remain in the merit pool, or active in the merit pool means you will still be considered for future positions that may come up.
There is no incoming job offer from this email.
People may wish to withdraw from the merit pool because:
- of a change in personal circumstances
- they may have received a job offer (via the merit pool or another means) and no longer want to be considered for other jobs
- other reasons
I have received a letter of offer. How long do I have to respond?
This information will be in the letter of offer. This will usually come via email.
If you do not respond within the timeframe, you may be seen as not interested and may have the offer pulled.
I've been offered a position from the merit pool. How long does it take to get the paperwork?
It depends
Factors can include:
- Time of year (Public holidays, end of year, school holidays)
- Number of new starters
- Team capacity to process paperwork and steps
- How long it takes you to return paperwork provided to you
I've been offered a position from the merit pool. How long does it take for me to start in the job?
It depends
Factors can include:
- Time of year (Public holidays, end of year, school holidays)
- Number of new starters
- Team capacity to process paperwork and steps
- How long it takes you to return paperwork provided to you
Some positions may have specific starting periods. This will be provided if that is the case.
Many positions require security clearances. Depending on the clearance level, this can also impacting start dates. See Timeframes on the AGSVA website for more information.
How long do merit pools last?
12 to 18 months
Pool duration varies by organisation and recruitment round. Some expire after a fixed period; others may be refreshed regularly. Most are 12 months, some limited circumstances, up to 18 months.
Applying for other jobs
Applying to other merit pools, applying for other jobs
Should I apply for other jobs while in a merit pool?
Yes
Merit pools do not mean you will get a job. Apply for other jobs.
Should I mention in other job applications I am in a merit pool?
For positions at the same level
It depends
It may be worthwhile bringing it up in application or interview. Add the information to your resume/CV. Provide information about the government agency, position and any position/reference number.
For positions at a higher level than the level in the merit pool
No
For positions that are a completely different role than the position applied in merit pool
No
More resources
Links to other sources
Where can I find more information?
Australian Public Service Commission (APSC):
APS Jobs:
NSW Government:
- I got placed in the NSW Government Graduate Program pool, is this the same as being placed in the merit pool in other governments?
- How to Turn Your NSW Government Talent Pool Placement into a Job Offer
VIC Government: